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View documentationAI agents for Logistics: autonomous, adaptive, always available
Embed agentic AI into routing, customs clearance, and exception handling processes to eliminate delays, protect margins and maintain full operational control.
We are now always able to provide information when we receive purchasing inquiries. Whether it's the price structure, the batch situation, the transport systems or the times, Camunda is particularly helpful for carrying out an analysis at the touch of a button.
Michael Eckert, HiPPS application manager at DB Cargo
Trusted by innovators in supply chain & logistics
50%
cross-functional SCM solutions will use intelligent agents to autonomously execute decisions by 2030
Source: Gartner
$30-$35M
savings from $2M investment in virtual dispatch agents in a 10K vehicle fleet – 15X ROI
Source: Mckinsey
23%
Higher profitability for companies with AI capabilities for autonomous decision-making
Source: Accenture
Accelerate AI from prototype to performance
Supply chains run on fragile margins and zero tolerance for surprises. Agentic orchestration lets you deploy governed AI agents that reason across complex, critical workflows, turning constant firefighting into predictive, resilient operations with complete visibility and human oversight.
High Impact Use Cases
Dynamic Fulfillment and Real-Time Routing
Respond instantly to inventory shifts, order spikes, or disruptions by connecting AI signals, system data, and human decisions into one adaptive execution layer.
Frictionless Returns and Reverse Flows
Handle returns with the same speed as outbound flows by validating claims, triggering pickups, and syncing inventory updates without delay.
Automated Compliance in Global Movement
Mitigate regulatory risk by embedding documentation, classification, and customs checks into every shipment with AI detecting changes and triggering resolution in real time.
Partner-Driven Supply Chain Coordination
Keep 3PLs, carriers, and fulfillment nodes aligned with internal systems by automating handoffs, triggering alerts, and eliminating blind spots across the chain.
Rethink complex, high-stakes logistics work with agentic orchestration
Deploy AI agents that keep freight moving with guardrails and an airtight audit trail.
Build and deploy AI agents
Rapidly create enterprise-grade agents with guardrails and an airtight audit trail.
Coordinate agents and systems
Blend deterministic and dynamic actions to automate complex, end-to-end freight journeys.
Transform valuable processes
Bring AI into core exception handling, routing, and customs processes to reinvent knowledge work in a unified platform.
Logistics runs on hundreds of partners. Intelligence can't be siloed.
No single team owns the end-to-end shipment. Carriers, forwarders, customs brokers, warehouses, and IT all need one live picture to see exactly where an AI agent saves hours and where it could create risk.
One Agentic BPMN diagram gives every stakeholder the same real-time view, so operations can stop guessing and start scaling the agents that actually keep freight moving.
"With that clarity and insight from Optimize, we are not just reflecting on where we are, we are also setting sights on where we are going." Jan Piekuszewski – IT Product Manager Business Process Automation
When every partner sees the same live diagram, AI stops being a pilot and starts being the future of logistics.
Camunda orchestrating logistics flows across 30+ countries.
That's more customs zones, regulations, and borders than the Schengen Zone—handled with auditability and precision.
Supply chain and logistics need real-time, resilient, and connected operations
The biggest risk isn't being disrupted. It's being disconnected.
From port delays to demand spikes, supply chain leaders are used to volatility. But fragmented systems and reactive operations slow everything down, turning every disruption into a crisis. Without the right execution layer, even the best AI can't act in time.
Execution turns disruption into resilience
Camunda helps logistics providers and supply chain teams unify systems, automate interventions, and keep goods moving. Whether modernizing legacy tools or embedding AI, Camunda connects insight to action without breaking what works.
Improve supply chain agility
Supply chains depend on coordination across multiple vendors, platforms, and 3rd parties. Camunda synchronizes SAP, WMS, OMS, and TMS so operations adapt quickly to delays or demand changes.
Meet growing customer expectations
Customers expect speed, visibility, and flexibility. Camunda enables real-time order updates, dynamic fulfillment, and exception handling so every experience feels seamless.
Accelerate partner integration
Onboarding new carriers and partners shouldn't take weeks. Camunda standardizes integrations with SLA enforcement, compliance checks, and reusable components.
Build resilience and control
From customs to audits, Camunda automates documentation, validation, and reconciliation to reduce errors and ensure transparency across the network.
Camunda logistics customers move millions of shipments daily, routing in real time across air, rail, road, and sea. Every second counts, and every second is orchestrated.
Logistics & Ops Managers
Transportation & Routing Leads
Warehouse & Fulfillment Teams
Compliance & Risk
Coordinate day-to-day logistics, partner operations, and inventory movement across regions.
Manage transportation planning, carrier coordination, and route performance.
Oversee picking, packing, stocking, and fulfillment across facilities and systems.
Ensure shipping, trade, and safety processes meet regulatory and contractual standards.
Connect partner systems, orders, and exceptions into a single real-time view.
Trigger rerouting, load rebalancing, or escalation based on late shipments or exceptions.
Coordinate fulfillment tasks and exceptions as orders flow through systems.
Enforce labeling, customs, and documentation rules automatically in all flows.
“The Camunda Cockpit has proven to be a valuable tool for efficient analyses and continuous process improvement.”
Guido Adolphi, Project Manager
DB Cargo
55%
of logistics leaders have implemented 2 or more GenAI use cases and expect 7 or more within 3 years
Source: McKinsey 2024
326%
higher profitability among supply chain innovators using intelligent AI-driven workflows
Source: IBM
45%
cite ability to deliver on ROI as largest barrier to implementing generative AI in supply chain functions
Source: KPMG
“Camunda is a driving force in our digitalization—powering process optimization and enabling agile delivery. With Camunda, we decoupled order and capacity management, enabling resilient orchestration across Europe”
Guido Adolphi, Project Manager
DB Cargo
Orchestrated business value across the modern supply chain
Camunda gives supply chain leaders a developer-friendly platform to orchestrate complexity, respond faster to disruption, and modernize operations — without compromising control, compliance, or partner flexibility.
Improve on-time delivery
Orchestrate order flows across systems, warehouses, and partners to reduce delays and fulfillment variability.
Adapt to disruption in real time
Respond instantly to weather events, partner changes, or inventory issues with dynamic routing and escalation.
Operationalize predictive signals
Trigger resolution workflows directly from machine learning models or sensor data.
Accelerate partner integration
Connect external logistics and warehouse providers using open standards to eliminate onboarding bottlenecks.
Increase visibility and control
Unify fragmented workflows to gain real-time insight into orders, shipments, and exceptions across regions and systems.
Simplify compliance and audits
Ensure every process is traceable, governed, and audit-ready from customs to carrier SLAs.
Agentic is the wave. BPMN is the execution backbone.
AI agents can detect disruptions, optimize inventory, and suggest reroutes. But without a structured execution layer, those insights go nowhere.
Built on the BPMN standard, Camunda gives AI the infrastructure to act: governed, auditable workflows that retry, escalate, and complete the job across systems, partners, and borders.
Agentic AI is the current wave and Camunda is the cloud-native orchestration platform built for enterprise scale – whatever comes next.
From signal to shipment
AI forecasts and delays become real-time actions that trigger reroutes, reallocations, and exceptions instantly.
Resilient at global scale
Long-running, event-driven processes keep shipments moving even through delays, handoffs, and policy gates.
Audit-ready by default
Every reroute, exception, and approval is versioned and queryable to meet SLAs and reduce audit risk.
Integrates without disruption
Orchestrate SAP, OMS, WMS, TMS, and carrier APIs without ripping or rewriting your stack.
AI that follows through
Camunda gives AI the rules, logic, and guardrails to act so insights trigger execution, not dead ends.
Camunda customers orchestrate more cargo annually than most G7 countries.
From rail to sea to last-mile delivery, their systems move goods across borders, hubs, and partners without borders slowing execution.
Handle high-performance processes
Our cloud-native workflow engine can handle high volumes of transactions at consistently low latency, with failover protection that keeps your data safe.
Zeebe Workflow EngineTame complexity from end to end
Automate advanced workflows that use any technology, such as event streams, legacy or proprietary systems, and even humans in the loop.
Camunda 8Align teams with one visual model
Bring business and IT teams together to develop more innovative solutions by using BPMN and DMN
Model business processesUse your favorite tools and languages
Camunda's developer-friendly design allows IT teams to use preferred languages and tooling to build new solutions.
Learn more
See how logistics leaders are scaling with process orchestration
Learn how supply chain innovators use Camunda to modernize operations, embed resilience, and keep goods moving.
FEATURED STORY
Discover how La Poste, a leader in mail and parcel delivery, uses Camunda to orchestrate job template execution in their private cloud infrastructure. By integrating Camunda into an active-active architecture, La Poste ensures scalability, reliability, and fault tolerance making Camunda a key pillar of their enterprise-grade cloud orchestration framework.
Accelerate your project with the help of our global network of experts
Our network of trusted partners bring deep industry knowledge to help you achieve your process orchestration goals faster.
Training & Documentation content
Camunda provides comprehensive training materials and detailed documentation to help your team deploy and scale process orchestration. Tap into a vibrant community of practitioners sharing best practices, real-world patterns, and implementation insights.
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