Processes, fully automated

Agents can automate tasks. Agentic orchestration automates the process.

Agentic orchestration connects agents, humans, and systems into continuous end-to-end flows, with the governance and resilience that mission-critical work demands.

Gartner
Visionary, 2025 Magic Quadrant for Business Orchestration and Automation Technologies
Forrester
Strong Performer, Digital Process Automation Software Wave, Q3 2025
700+ enterprises
running Camunda in production globally

The coordination gap

Enterprises have deployed RPA, added bots, built integrations, and launched agent pilots. Each new tool adds capability. Yet the end-to-end process still depends on manual handoffs, human exception handling, and stitched-together connections nobody fully owns.

The bottleneck is coordination.

Enterprises that orchestrate
30×
ROI on automation investment
Atlassian →
600%
faster — 54 seconds to 9
Halkbank Türkiye →
85%
of complex orders handled by agents
Wellpointe →
6M+
tasks executed weekly
Goldman Sachs →

From disconnected systems to intelligent action

An open orchestration architecture is how you deliver that

Agentic engagement
Where employees and customers interact — end-to-end, conversational, adaptive
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AI chatbot
Messaging
Voice
Email
Collaboration
Web portal
Mobile
↑ Events
Calls ↓
↑ Events
Calls ↓
Core systems and data
Your existing technology investments
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Database
ERP
CRM
Legacy
Data warehouse
Cloud / SaaS
APIs
LLMs

Sits above what you already have

Your SAP keeps running. Your Salesforce keeps running. Orchestration coordinates across them without replacing any of them.

Coordinates every agent, regardless of origin

Any framework. Any LLM. Any vendor. Connected via MCP and A2A. The agents you have today and the ones you'll build tomorrow.

Your process logic is yours

BPMN is an ISO-ratified open standard. Swap the LLM. Change the infrastructure. The orchestration logic stays valid.

Orchestrate the predictable and the unpredictable

With orchestration that is itself agentic

By combining deterministic orchestration with LLM-based reasoning, agentic orchestration handles every kind of work, from millions of straight-through cases to the most complex judgment-heavy decisions.

Fully deterministic

Rules-driven, straight through

High-volume, low-variance work where every step is known in advance and the outcome is predictable.

Order processingPayment automationAccount opening
Agentic

Rules + judgment

Most real processes live here — deterministic where rules work, agentic where judgment is needed.

Risk assessmentFraud detectionEligibility determination
Fully dynamic

Agents and humans coordinated

Judgment-heavy work. The process decides what happens next based on what it learns.

Claims adjudicationComplex investigationsPatient journeys

Open by structure, not by claim

Most automation platforms claim openness. What they mean is open enough: open to the tools they’ve already certified, on their infrastructure, under their data model. Camunda’s openness is structural. Your process definitions are portable. Your deployment is yours. The orchestration layer does not require a proprietary data fabric underneath it. Change the agent, the model, the system, or the cloud, and the processes keep running.

Other platforms

  • Proprietary process format: your logic is theirs the moment you save it
  • Shared data fabric and CMDB required: gravitational lock-in by design
  • AI specialists pre-built for their platform: deep integration, shallow portability
  • Governance is monitoring on their infrastructure: execution stays inside their runtime

Camunda

  • BPMN and DMN open standards: portable across any infrastructure, forever
  • Agent-agnostic: orchestrate GPT-4, Gemini, Claude, or your own
  • Composable architecture: add, replace, or upgrade any component
  • Orchestration layer: coordinates all your systems into one end-to-end flow

Open process definitions

BPMN and DMN are vendor-portable and human-readable. Your process logic belongs to you, not the platform. Examiners, auditors, and engineers can read it without a proprietary tool.

Open deployment

Any cloud, on-premises, hybrid, or sovereign environment. No infrastructure dependency baked into the license model.

Open architecture

Camunda orchestrates ServiceNow, SAP, Salesforce, and any other system as peers. It is not the runtime for one vendor's data fabric; it is the coordination layer across all of them.

Open ecosystem

No proprietary CMDB, no shared data model creating gravitational lock-in. Swap AI models, change agent frameworks, adopt new tools; your orchestration logic doesn't move.

Orchestration isn’t just an IT decision

Here’s what it means for each stakeholder.

CEO / CFO / COO

Every enterprise is deploying AI. The ones pulling ahead are the ones that have connected it.

You’ve approved the agents, the programmes, the budgets. The gap isn’t investment — it’s the coordination layer that converts what you’ve deployed into processes that complete, comply, and compound. Camunda is that layer: the orchestration platform enterprises use when the processes that matter most can’t afford to fail.

  • Move from pilot to production with full auditability and every decision traceable
  • Orchestrate processes across every tool and system — no vendor decides your architecture
  • Trusted by 700+ enterprises — Goldman Sachs executes 6M+ tasks weekly on Camunda

The platform enterprises run on

A decade of production hardening. Running across financial services, healthcare, telco, and government operations globally.

Camunda is built on Zeebe: distributed, event-streamed, horizontally scalable.

Platform architecture
1.8M
securities issuances processed daily
<1s
end-to-end at scale
Clearstream case study →

The operating system for your processes

From kickoff to production in weeks, not quarters. Starting with Process Zero: your first AI-native production process, delivered.

Explore ProcessOS

Close the gap between AI capability and enterprise results