Embed agentic AI into clinical, operational, and research workflows to deliver more personalized care, accelerate scientific discovery, and generate strategic value at every level.
Agentic AI lets us move from rigid linear processes to dynamic ones — where AI uses context, decides next steps, and layers our clinical know-how to create true hybrid intelligence for complex, long-term patient care.
George Kutnerian, Co-Founder, President & CEO, Wellpointe
Trusted by the world’s leading healthcare institutions
4 years faster and $2 billion gained
—that’s the impact when intelligent technologies are scaled and workflows are reimagined to bring new medicines to market.
Source: Accenture
75% of public health and other entities
are exploring GenAI, but only 21% have moved to pilots or actual deployment
Source: Capgemini
2/3 of life sciences executives
know where to apply GenAI but lack an implementation plan
Source: Accenture
Agentic, predictive, and diagnostic AI can’t deliver value unless they’re orchestrated into workflows that connect people, systems, and oversight. Camunda turns standalone models into intelligent, accountable operations that improve care and outcome.
High Impact Use Cases
Claims and Prior Authorizations
Automate decision-making while embedding policy, human oversight, and auditability—reducing wait times and easing clinician burden.
Care Coordination and Discharge Planning
Synchronize care teams, data, and real-time updates across EMRs, labs, and departments—ensuring safe transitions and improved outcomes.
Pharmacovigilance and Adverse Event Monitoring
Accelerate detection and resolution of safety signals with AI-driven orchestration—while maintaining traceability and regulatory trust.
Clinical Trial and Research Workflow Automation
Unify siloed systems, standardize submissions, and operationalize GenAI insights—speeding innovation without compromising compliance.
Deploy AI agents that improve patient outcomes and reduce clinician burden with confidence that you’re still in total control.
Rapidly create enterprise-grade agents with guardrails and an airtight audit trail.
Blend deterministic and dynamic actions to automate complex, end-to-end patient journeys.
Bring AI into core clinical and revenue-cycle processes to reinvent knowledge work in a unified platform.
Even a simple visit to the doctor can span providers, payers, pharma, and life sciences. Behind every appointment is a chain of approvals, diagnostics, and handoffs that must run with speed and precision. Camunda orchestrates these decisions end to end so care flows across systems, teams, and technologies without friction.
Healthcare journeys span multiple sectors across the value chain. Adding AI in isolated tasks or systems leads to value traps – stalling innovation, limiting the ability to drive efficiency at scale, and compounding tech debt – and potentially causing harm to patients.
Process Orchestration is critical to operationalize AI – and drive business outcomes across healthcare.
You feel sick. You open a digital symptom checker.
Today:
With Camunda Orchestration:
You book an appointment.
Today:
With Camunda Orchestration:
Coordinate diagnostics, treatment, and discharge planning so care moves smoothly across systems, with auditability and agility built in.
Coordinate claims, eligibility checks, and prior authorizations across systems to cut delays, reduce rework, and deliver faster answers to members.
Coordinate trial operations, labeling, and regulatory submissions so therapies move from lab to market faster without sacrificing traceability or compliance.
Align research sites, systems, and teams so trials stay on track and data flows cleanly from discovery to submission.
Synchronize diagnostics, EHRs, and treatment approvals across departments to reduce delays and eliminate gaps in patient handoffs.
Route decisions, and exceptions across systems to cut review cycles from days to hours.
Automate safety signal detection, escalation, and resolution with full traceability and human oversight.
Align participants, approvals, and data capture across research sites, CROs, and regulators.
No single team owns the end-to-end journey. Clinicians, revenue-cycle, compliance, and IT all need one shared view to spot risks, agree on guardrails, and decide exactly where AI agents deliver the most value.
That’s the power of Agentic BPMN — the single visual language that brings every stakeholder to the table, so AI is designed together, not bolted on in silos.
“It worked immediately. Camunda allows us to show our stakeholders where problems are arising – adding value without any added coding. It worked straight out of the box.”
Terry Camerlengo – Director of Technology, Wellpointe
When everyone models in one transparent language, AI agents move from experiments to trusted transformation across the entire patient journey.
When care models shift or policies change, your operations need to keep pace. Camunda lets you adapt processes quickly—without rebuilding—so your teams can respond fast, stay compliant, and deliver better outcomes.
With one shared model, business and IT work together to improve and update processes with speed and clarity. Camunda makes AI actionable by embedding it into workflows that connect insights to the decisions that matter.
EHRs, claims systems, and submission platforms often operate in silos, driving up costs and slowing critical processes. Camunda orchestrates clinical, business, and regulatory operations across these systems, reducing delays, rework, and inefficiencies.
When EMRs, diagnostic tools, or partner portals don't connect, care suffers. Camunda synchronizes insights and decisions across systems and departments, so patients, providers, and partners experience seamless, coordinated care.
New AI models, treatment protocols, and trial workflows demand speed—with oversight. Camunda connects modern tools with existing systems like FHIR, HL7, and trial platforms—so innovation happens safely, transparently, and at scale.
Physicians spend 15+ hours weekly on EHR tasks and documentation. Camunda reduces manual steps and repetitive reviews across EHRs, approval systems, and intake portals—giving care teams more time for patients.
Source: Medscape's "Physician Compensation Report" (2023)
AI-Driven Pharmacy Decisions at Scale
A leading global healthcare organization used Camunda to orchestrate pharmacy benefit decisions in real time, reducing prior authorization timelines from 7 days to under 24 hours across high-volume systems.
408%
Return on investment (ROI) over three years
Source: The Total Economic Impact™ Of Camunda For Enterprises
$60 – $100 Billion
expected to be generated by Generative AI across the pharmaceutical value chain
Source: Generative AI in the pharmaceutical industry: Moving from hype to reality
$112.1m
Net-present value over three years
Source: The Total Economic Impact™ Of Camunda For Enterprises, a commissioned research by Forrester
Camunda gives healthcare and life sciences teams a developer-first, business-friendly platform to unlock value from legacy systems, amplify AI investments by orchestrating insights to the right people at the right time, and launch new digital services—without pausing, waiting, or rebuilding from scratch.
“It worked immediately. Camunda allows us to show our stakeholders where problems are arising – adding value without any added coding. It worked straight out of the box.”
Dr. Eric Euerlings, Senior Integration Domain Architect
Helsana
From access to care to accelerating approvals, Camunda orchestrates critical processes, tames complexity, and drives operational efficiency.
Operationalize AI to deliver critical insights and make better decisions across EHRs, diagnostics, portals, and human review without adding friction.
Run high-volume operations like authorizations, trial logistics, and safety escalations with high availability and resilience
Use BPMN and DMN to align clinicians, compliance, and IT—so everyone builds from a common blueprint.
Integrate seamlessly using open standards like FHIR, HL7, and DICOM—Camunda fits into your stack, not the other way around.
“As engineers, we feel a sense of pride and accomplishment that we are able to help the patients when they need us most”
, Sr. Principal Engineer
US multi-national healthcare provider
Hear how healthcare organizations are using Camunda to build scalable, resilient processes that run in complex and diverse ecosystems.
FEATURED STORY
Learn how Switzerland's largest health insurer used Camunda to automate critical workflows in just two days, transforming legacy processes and processing 15,000 applications in under three months.
Rapid Automation at Scale—Without Losing Control
— Helsana
Read the story →Cigna Optimizing the pharmacy ecosystem
Sudipto Dey & Roberto Camara, Cigna
Our network of trusted partners bring deep industry knowledge to help you achieve your process orchestration goals faster.
We have a vibrant community of over 100,000 developers worldwide that use Camunda to orchestrate and transform complex processes.
Get all step-by-step guides and reference docs to understand supported environments, releases, dependencies, and more.
View documentation
Camunda Academy provides anyone with free, unlimited on-demand training on subjects like BPMN, DMN, and Camunda.
Join the AcademyCombine AI with process orchestration and automation to make health insurance underwriting easier and more efficient.
You're automating tasks. You're building workflows. But the mission-critical, end-to-end operations that hold your business together? Those are still failing. This guide shows why and how real orchestration works.
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Across healthcare—spanning providers, payers, pharmaceutical companies, and research institutions—Camunda enables organizations to operationalize AI, orchestrate mission-critical decisions, and modernize complex processes with confidence.